Number: 14973410
Country: United Kingdom
Source: TED
Provision of Business Growth Support Services
This contract is to establish a Framework Agreement for professional support services, across a number of different disciplines which the Council can call-off from awarded providers, providing a bank of business support specialists to supply ad-hoc business coaching to businesses in the Barnsley area.
Bidders should have experience in business support in one or more of the following disciplines:
Lot 1: HR (Procedural and Leadership);
Lot 2: Marketing (Strategic and Digital);
Lot 3: Access to Finance;
Lot 4: Health and Safety;
Lot 5: Process Innovation;
Lot 6: Sales;
Lot 7: Procurement, Tender Readiness and Bid Writing;
Lot 8: Supply Chain and Purchasing; and
Lot 9: Strategic Business Management.
The Council intends to appoint one provider per lot, except for lot 3 ‘Access to Finance’ where 2 providers will be awarded.
Further information on the scope of services is available to access free of charge at www.yortender.co.uk
Provision of business support services for HR (Procedural & Leadership), including but not limited to;
1 HR Strategy and organisation design
2 Review and drafting of employment policies and procedures
3 Recruitment and succession planning
4 Employee engagement/workforce development
5 Executive coaching and effective leadership.
Provision of business support services for Marketing (Strategic & Digital) including but not limited to;
1 Marketing strategy development
2 Development of marketing materials (online and offline)
3 Branding and image guidelines
4 Promotional strategy and implementation via a range of marketing tools
5 Accessing and developing new customers
6 Networking skills
7 SEO development
8 E-business strategy.
Provision of business support services for Access to Finance including but not limited to;
1 Accessing finance
2 Investment readiness
3 Grant application development
4 Financial and management information improvements.
Provision of business support services for Health and Safety including but not limited to;
1 Risk Assessment Systems
2 Health & safety policy, procedure and document review
3 Arrangements for recording and reporting
4 Contractor competency assessments / evaluation procedures and controls
5 COSSHH / Assessments
6 Manual Handling Assessments
7 Fire Risk Assessments.
Provision of business support services for Process Innovation, including but not limited to;
1 Lean office principles
2 Lean manufacturing principles
3 Quality management principles
4 Strategic lean action plan
5 Continuous improvement action plan
6 Improving layouts & space utilisation.
Provision of business support services for Sales, including but not limited to;
1 Sales strategy development
2 Sales process
3 Measuring sales performance
4 Sales marketing
5 CRM Development
6 Telesales development (motivation & Confidence)
7 Launching a new product
8 Identifying new markets.
Provision of business support services for Procurement, Tender Readiness & Bid Writing including but not limited to;
1 Finding opportunities to bid in public/private sectors
2 ‘Qualify’ opportunities; building sound business cases, what makes a good tender.
3 Recognise ‘golden rules’ of bidding ensuring bid process is managed in efficient and effective way
4 Understand what it takes to create a winning bid.
5 Identify business’s strengths, weaknesses, selling points.
Provision of business support services for Supply Chain & Purchasing, including but not limited to;
1 Market research & feasibility
2 Strategy planning
3 Export quality checklist
4 Review of sale order policies and exporter compatibility
5 Export procedures audit
6 Shipping duties and processes.
Provision of business support services for Strategic Business Management, including but not limited to;
1 Business Planning / Strategy development for new products or markets
2 Review of methods of delivery
3 Analysis of costings / prices
4 Options analysis
5 SMART implementation plan and responsibilities
6 Establishment and management of KPI’s.
